OUR BRAND STORY
Moxae is operated by AFAR RETAIL EF PTY LTD as a focused online store specializing in jump ropes and skipping ropes. It is built to give customers practical product facts before checkout. Moxae presents its policies in a calm, professional voice because customers should feel confident before placing an order.
OUR MISSION & VERTICAL FOCUS
Our mission is to keep shopping for jump ropes and skipping ropes simple and transparent. We focus on product details customers can verify, including materials, dimensions, color, package contents, common use, care expectations, and support steps.
The Moxae online storefront launched in 2026 to serve customers in the United States. We review listings before publication and keep product specifications, package contents, prices, availability, and customer policies current as the catalog changes.
OUR COMMITMENT TO YOU
We aim to provide clear product pages, secure checkout through Shopify, free standard shipping where stated, tracking emails, accessible support, and a 30-day return window for eligible items. If a customer has a question before purchase or needs help after delivery, our team can be reached at support@moxae.shop during Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). Before ordering, customers can use the listed dimensions, materials, package contents, and care details to decide whether an item suits their needs.
STORE INFORMATION
Legal Business Name: AFAR RETAIL EF PTY LTDStore Name: Moxae
ABN: 23 105 772 978
ACN: 105 772 978
Business Address: Suite 4, 132 Burwood Road, Burwood, NSW 2134, Australia
Email: support@moxae.shop
Phone: +61 445 894 810